Measures leadership commitment, workforce capability, and organisational culture for AI adoption. Five dimensions cover leadership support, workforce literacy, change management, structural adaptation, and experimentation culture — the people and culture foundations that determine whether technical AI investments succeed or fail.
How actively does your senior management support AI initiatives?
Leadership commitment is the strongest predictor of AI programme success. Without budget, sponsorship, and strategic priority from senior management, AI initiatives remain grassroots experiments. This dimension measures the progression from no engagement to board-level strategic priority.
What is the level of AI understanding across your organisation?
Organisation-wide literacy determines whether AI tools are adopted or ignored. A small AI team cannot transform an organisation where most employees don't understand what AI can do. The quantitative anchors (>30% trained, >60% completion) provide measurable thresholds.
What AI talent does your organisation have?
Distinct from literacy (D2), talent measures whether the organisation has dedicated AI specialists who can build, deploy, and maintain AI systems. The progression from no AI roles through a full Centre of Excellence reflects the talent investment required at each maturity level.
How is your organisation adapting its workforce structure for AI?
Beyond hiring AI talent (D3), organisations must adapt existing roles and team structures. AI automates coordination-heavy work and amplifies human judgement — this dimension measures whether the organisation is proactively redesigning roles rather than waiting for disruption.
D5
Experimentation Culture
How does your organisation approach AI experimentation?
AI adoption requires structured experimentation. Ad-hoc pilots without tracking waste resources; structured pilot-to-production pipelines accelerate value capture. This dimension measures the maturity of the organisation's experimentation process, not just whether experiments happen.